|
Mobile Phone Etiquette
Let It Vibrate
If you have your cell phone turned on in meetings, restaurants,
theaters etc. set it to vibratory mode. If you have
to attend to a call, excuse yourself and answer your
phone in a private corner.
Don't Shout
If the background noise is disturbing, go to a quieter
place. If the problem is a bad connection, talking louder
will not help so just end the call and try again from
a place where the reception is better.
Use
A Handsfree
If law permits, use the mobile phone in "hands
free" mode while driving. Not only are both hands
free to shift gears and steer, there seems to be a very
significant difference in the degree of attention deficit
when using an ear phone. The ear phone makes it much
easier to focus on driving.
Limit Your Gossip
Be careful to limit conversations in cars to traffic
areas and conditions requiring low amounts of decision-making.
In high volume, tricky driving situations, either turn
the phone off or let it ring. Pull over to the side
to speak if the conversation is important.
Choose
Your Spot
Be considerate of people standing or sitting near you.
When choosing a spot to take or make a call, make sure
you are far enough away from other people & that
they are not forced to listen to your conversation.
Not While Driving...
Never talk while driving a vehicle. It is not only risky
but also unlawful to talk while driving. If you have
to attend to a call, just pull over on the side. Make
sure it is a parking zone. Safety - Pay attention to
the road.
Your Attention Please...
Try to gain as little phone attention as possible. The
goal is to communicate effectively without anybody else
noticing or caring.
Remain Human
Some people seem incapable of speaking on their cell
phone in a normal tone of voice. Perhaps they are subconsciously
worried that the party on the other end cannot hear
them very well, so they double and triple their volume.
Sometimes it seems as if they are shouting.
Keep Your Distance
Each person is surrounded by a personal space. This
space provides feelings of safety and calm, especially
in crowded places. Respect the personal space of other
people and tries to speak in places 10-20 feet or more
away from the closest person. If there is no private,
separate space available, wait to speak on the phone
until a good space is available.
Too crowded ??
Sensitivity to other peoples' needs and comforts is
a sign of good character. Crowded rooms, lines and tight
hallways are not good places to carry on phone conversations.
Next time you find yourself in a crowded space, watch
the reactions of non mobile phone users to those who
speak loudly into their phones while standing next to
them.
Keep business private
Many personal and business conversations contain information
that should remain confidential or private. Before using
a mobile phone in a public location to discuss private
business or issues, make sure that there will be enough
distance to keep the content private. Some stories,
some issues and some conflicts should be saved for times
and locations that will allow for confidentiality.
Speak
Softly
Be careful to speak in hushed tones. Mobile phones usually
have a sensitive microphone that are capable of picking
up a soft voices.
Ringtones ???
Set the ring tone at a low level with a tune that is
soft, gentle and not annoying. The more crowded the
situation, the quieter and softer the volume of voice
and ring.
Switch
to vibratory mode in any situation like a church, a
workshop or a meeting where a ringing sound would prove
disturbing to other people.
Keep a civil and pleasant tone
Others might overhear a conversation, so be careful
to maintain a public voice that will not disturb others.
At the same time, certain types of conversations may
require or inspire some tough talk or emotional tones.
They reserve these conversations for more private settings.
Do not fire employees, chastise employees, argue with
a boss or fight with a spouse or teenager on their mobile
phones in public settings.
Pick your spot..Again !
Some locations are better for conversations than others.
They offer more privacy and less noise. By keeping the
mobile phone turned off much of the time, you can handle
incoming calls under good conditions rather than struggling
against interference of various kinds such as flight
announcements in the hallways of an airport. Learns
which spots will offer the best signal and the best
conditions. Rather than hold an important business discussion
or negotiation under poor conditions, wait for good
conditions in order to make the best impression and
provide a professional communication experience.
Is It The Right Time ?
Think about when to turn the phone on or off. There
are many situations where it would be rude if a phone
rang, interrupting the transaction at hand. When stepping
up to a service counter, entering a restaurant or joining
a meeting, turn off the phone. You can rely upon your
"voice mail" to take incoming calls. There
may be sometimes when a particular incoming call or
message requires an exception, but the vast majority
of callers do not require immediate access.
One thing at a time !
Some folks are better at juggling many tasks at the
same time than others, but there are some things in
life that deserve your full attention. The busy person
multi-tasking at a desk can be a wonderful model of
efficiency, handling, phone, keyboard, coffee cup and
remote control all at the same time, but at other times,
multi-tasking can be hazardous, rude and inefficient.
Reserve
multi-tasking for situations and times when it is safe,
convenient and appropriate. Approaching a counter to
work through a problem with an airline ticket, turn
off the phone (or its ringer) to protect the coming
transaction from interruption. One thing at a time.
Focus. Efficiency. Manners.
Focus... That's the Keyword !
Stop other activities such as typing, when a call comes
through in order to give the caller, full attention,
free of distraction. Make the most of the call.
|